How do I change a work item’s status?

Change status from the work item's detail page. The Work list's colored pills display the status but do not open the status menu.

Change the status

1. Open Work and select the item's title or reference.
2. Click the current status pill beneath the title, such as Backlog.
3. Choose To Do, In Progress, or another appropriate status.
4. Wait for Saved. The pill changes color and the menu closes.

The clickable status pill sits beneath the title, beside the work type.

If the pill is not clickable

Check whether the item is archived or the workspace is read-only. Ask an owner or admin to review your access if necessary. You can still see a status without being allowed to change it.

If the save fails

Read the error near the control. The previous status is restored when the update fails. Check your connection and workspace access before retrying. If the error continues, contact support with the work reference and message.

Completing a subtask is separate from changing the parent work item's status. See Work items and subtasks.

Need more help? Contact Support with what you were trying to do and the message you saw. We’ll reply by email.